An s&p 500 company, with over $2 billion in annual revenues, the industry leader in airline operations technology, and the only company that provides a complete portfolio across the spectrum of airline operations. These include Hosted Systems for passenger management, Optimization Solutions for decision support and Specialized Consulting. More than 170 airlines worldwide use these for their ight operations systems. Nine of the top 10 airlines use at least one of our client’s planning and scheduling products. Over 200 customers use its portfolio of software solutions for decision-support tools to streamline and simplify operations, increase revenue and enhance customer loyalty. The company has ofces worldwide.
CLIENT’S NEED
In its desire to continually improve services to its own customers, our client had identied the need for several technical and non-technical enhancements to its Hosted Systems. Among these was the ability to quickly brand a solution for a customer and to tailor reports generated by the Hosted System to suit each customer’s preferred format. Our client wanted these capabilities to be seamlessly integrated into its existing Hosted System environment and for these to be readily available to all its customers.
HOW INFOVISION HELPED
Working under the supervision of our client’s IT organization, InfoVision team leveraged its expertise in Crystal Reports, a leading report generation software, to design and build several ‘report templates’, each for a specic purpose. These templates were programmed to be easily customizable to accommodate the needs of an airline customer. Further, the InfoVision Data Scientists created a suite of templates related to (a) Crew Management (b) Flight Operations (c) Dining and Cabin Services and (d) Crew Scheduling. These templates were part of a library of such templates, ready to be rapidly tailored to meet the needs of our client’s customers.
IMPACT
The client was able to (a) Increase the productivity of both its computing assets and engineers and (b) implement a seamless ow around drawings related its product life cycle.