Monthly Archives: October 2017

Transportation Industry Update: Two Years of CSA Compliance

Transportation Industry Update: Two Years of CSA Compliance

Transportation Industry Update: Two Years of CSA Compliance It’s been almost two years since the government’s Compliance, Safety, Accountability (CSA) program harnessed the power of big data to make the nation’s highways safer by collecting and sharing vast amounts of data on the trucks and truckers who carry 70% of all goods bought and sold
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Transforming Enterprise Application Support & Management

Transforming Enterprise Application Support & Management

Transforming Enterprise Application Support & Management Every November, IDC’s lead analyst for business software, Michael Fauscette, publishes an annual list of predictions for enterprise applications trends during the next year.  Then, early in the New Year, he publishes a report that shows how well his team did the year before.  The analysts haven’t always had a
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Combining CRM, BI & Big Data for Real Time Answers

Combining CRM, BI & Big Data for Real Time Answers

Combining CRM, BI & Big Data for Real Time Answers Until recently, enterprise CRM solutions, business intelligence (BI), and big data solutions were separate tool sets, often siloed within enterprise IT.  Now, more and more companies are realizing that relying too much on big data analytics risks losing the personal approach to selling – and
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Four Questions to Assess Your Company’s App-titude

Four Questions to Assess Your Company’s App-titude

Four Questions to Assess Your Company’s App-titude For many companies, determining whether or not a mobile app makes sense for service optimization often boils down to the CTO’s  “everybody’s-doing-it” approach to adopting new technology. And while there’s certainly a place for staying in step with your competition, there is a better way to set apart
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Best Practices for Building a Global Workforce

Best Practices for Building a Global Workforce

Best Practices for Building a Global Workforce Finding good talent for your organization can be quite challenging.  Finding candidates with the right educational background, work experience, skills and company culture fit — before your competitionfinds them — is often frustrating and extremely time consuming even at the local level.  But many organizations  are looking to build
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